Level 2 Award in Meet and Greet Services
To provide the candidate with the skills needed to meet, greet and direct travel and tourism customers. this program looks at the importance of making a good first impression focussing on creating a positive personal image through physical appearance and use of body language. This program is concerned with enabling customers to find their way or ensuring they are pointed in the right direction. Therefore, in the final outcome candidates learn about guiding customers to a place, seat or person who can best help them.
- Understand how to meet and greet travel and tourism customers
- Understand how to make travel and tourism customers feel welcome
- Know how to provide information to travel and tourism customers