Level 2 Award in Interpersonal Skills
This unit is concerned with increasing the learner’s knowledge in relation to effective workplace skills within the travel and tourism industry. Those choosing a career in this industry will benefit from a greater understanding of it’s framework to enable them to move forward both in their own career and in the levels of knowledge and service they are able to offer in the workplace.
- Be able to communicate effectively in travel and tourism workplaces
- Be able to promote a positive self-image
- Be able to present information effectively to others
- Be able to work as part of a team